Lemon Squeezy FAQ - RoseaThemes

Question 1

What is Lemon Squeezy?

Accepted Answer

Lemon Squeezy handles online checkout, payments and order downloads. RoseaThemes creates the themes and provides product support.

Question 2

How do I buy a theme?

Accepted Answer

Choose a license on the theme page and complete the Lemon Squeezy checkout. After payment, you receive an email with your order details and license key. Compare the options on the theme licensing page .

Question 3

Where are my theme files and license key?

Accepted Answer

Open My Orders and enter the email used at checkout. Lemon Squeezy will email you a sign-in link. Open your order to find the files and license key.

Question 4

How do I get a Lemon Squeezy invoice?

Accepted Answer

Lemon Squeezy issues invoices for purchases made through its checkout. Open your order in My Orders to generate a PDF invoice. Invoice instructions →

Question 5

Can I pay a RoseaThemes invoice by bank transfer?

Accepted Answer

Yes. RoseaThemes can issue an invoice payable by bank transfer or card through Stripe, in PLN, EUR or USD. Contact us before purchase. After payment is confirmed, we email you a Lemon Squeezy license key. See Invoice by RoseaThemes for the steps.

Question 6

Are theme updates included?

Accepted Answer

All licenses include lifetime access to the purchased product. Updates are included for the Moodle 5.x major-version line. Moodle 6.x and later major Moodle versions are not included and may require a separate license or paid upgrade. See the Theme License Agreement for the full terms.

Question 7

Who handles billing questions and refunds?

Accepted Answer

Refunds for Lemon Squeezy orders are processed through Lemon Squeezy. For invoices issued directly by RoseaThemes, contact support@rosea.io . See our refund terms . For help with the theme, use the Help Center .